I am an academic researcher in operations and supply chain management. Within the discipline of operations management, my research interests are in the area of complex procurement, inter- and intra-firm relationships, professional services and complex capital projects.
My research broadly focuses on the issue of procurement and management of complex performance. I am specifically interested in how the interactions and relationships between internal, boundary-spanning and external stakeholders influence the performance of complex operations characterised by lack of clarity and certainty of outcomes and relational exchanges. I pursue this research agenda across two research streams: (1) Procurement and ‘production’ of professional services and (2) The emergence and orchestration of supply networks in complex capital projects.
Primarily a qualitative researcher, I am interested in pursuing theory-building research from an individual, firm-level, dyadic, triadic and network levels of analysis.
In addition to my research, I have also taught supply chain management at undergraduate, postgraduate and post-experience (MBA) levels. My teaching interests include service operations management, strategic supply management and project management.
Prior to joining the academia, I have worked with manufacturing and service firms in a range of Business Analysis, Process Improvement, Supply Chain Management and Software Project Management roles.
To read my thought pieces and reflections, please select the ‘Blog’ option from the menu. For more information on my research and teaching, please select the relevant options from the menu.